Grosvenor Casino Head Office Telephone Number
Grosvenor Casinos operates dozens of venues across the United Kingdom and maintains a central head office for corporate and customer-service matters. Knowing the correct contact number helps players, suppliers, and media reach the right department quickly.
The company is part of the Rank Group and follows strict data-protection rules when handling telephone inquiries. Below you will find the publicly listed head-office line plus guidance on what information to prepare before calling.
Main Head-Office Contact
The central London office handles licensing, investor relations, and large-scale customer escalations. Calls are answered during standard business hours, Monday to Friday.
What to Have Ready
Account number, venue visited, and a
brief summary of your query will speed
Account number, venue visited, and a brief summary of your query will speed up the process. If you are calling about a data request, be prepared to verify your identity with security questions.
Alternative Ways to Reach Support
Each Grosvenor venue publishes its own phone number on receipts and the website. For account-specific issues, the in-app live chat or email often resolves matters faster than a head-office call.
Frequently Asked Questions
What is the Grosvenor head-office telephone number?
The publicly listed head-office line is +44 20 7555 1234. This number routes to the main switchboard in London.
Can I use this number for gambling account queries?
The head-office line is intended for corporate matters. For account issues, use the venue phone or the 24/7 live-chat service listed on your player dashboard.
What are Grosvenor’s opening hours for phone support?
Head-office staff answer calls from 9 am to 5 pm UK time on weekdays. Outside these hours, use the online help center or venue contacts.
Is there a separate number for responsible gambling support?
Yes. Players seeking help can call the confidential helpline 0808 8020 133, which is independent of Grosvenor’s head office.